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We know that you care how your personal information is used and processed. Accordingly, we provide you with this privacy policy describing how we collect, use, and process your personal information to support www.cosmiksystem.com and the Services offered by www.cosmiksystem.com. By registering for or using our Website and Services, you agree to the terms of this Privacy Policy, which are part of the Terms of Use.

This Privacy Policy has been put up to familiarize you with the type and categories of your personal information we collect, store, and use; the purpose for collection of such information from you; and our information security practices and policies.

Capitalized terms used in the Privacy Policy shall have the same meaning as ascribed to them in our Terms of Use unless otherwise expressly mentioned.
Last updated: 11/12/2023

Information Collection and Use

cosmiksystem.com collects information from the users at several points on our website.

Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. To use the Cosmiksystem Service, the User must complete the registration form. During registration, a user is required to give the user contact information (Name, Email, Phone, Postal address). cosmiksystem will use your contact details to contact you regarding the product and or services you have requested.

Purpose of Collection, Storage, and Usage

We collect, store, and use your personal information for lawful purposes only and in connection with our function or activity. We collect, store, and use your personal information:

To facilitate your use of the Website and the Services, including processing your transactions relating to the subscription plans you avail from us.

To respond to your inquiries or fulfill your requests for information about various Services offered on the Website.

To provide you with information about updates available on the Website.

To send you important information regarding the Website, changes in terms and conditions, policies, and other administrative information.

To send you marketing communications that we believe may be of interest to you.

To personalize your experience on the Website and improve your ability to effectively interact with the Website.

To help you address your problems incurred on the Website, including addressing any technical issues.

To respond to legal, judicial, and quasi-judicial processes and provide information to law enforcement agencies as permitted by law.

To investigate, prevent, or take action regarding illegal activities and suspected fraud.

Payment Information

Cosmiksystem will not take any credit card information from the Customer and will not record any card details with us. All the details will be provided only on the Website. Cosmiksystem may use a third party to process and verify credit cards for billing purposes. This requires us to share the user name, credit card number, CVC number, expiration date, and billing address with the card processing company.

Computer System Information

Subscriber Computer: We may also ask for information related to your computer including date of purchase, type, identification number, make and model, hardware/software configurations, and error tracking files.

Remote Access: While requesting support, you may request that the problem be resolved by taking control of your computer. Experts will not use Remote Access tools to obtain confidential information or deliberately destroy data.

Diagnostic Tool: Some Cosmiksystem online diagnosis applications may collect helpful information about the state of a computer system. Information collected will not contain sensitive information such as websites visited, email messages, or passwords.

Live Help Session Records

Cosmiksystem reserves the right to monitor online and offline sessions between the User and a Technical Support Executive for quality control. Session records will also improve the Service, build a support knowledge base, and conduct internal market research. Session record data will not correlate with personally identifiable customer data.

Cookies

A cookie is a message given to a Web browser by a Web server. The browser stores the message in a text file. The primary purpose of cookies is to identify users and prepare customized Web pages for them. Usage of a cookie is in no way linked to any personally identifiable information while on our site.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any person.

Log Files

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Surveys & Contests

Our site occasionally requests information from Users via surveys or contests. Participation is completely voluntary. Information requested may include contact information and demographic information. Contact information will be used to notify the winners and award prizes.

Security

This Website takes every precaution to protect users' information. When a User submits sensitive information via the website, user information is protected both online and offline. When our registration form asks Users to enter sensitive information such as credit card numbers, the information is encrypted and protected with the best encryption software.

All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, ALL employees are updated on our security and privacy practices every quarter.

Description of Your Rights

As a resident of California, you have certain rights under the CCPA:

Right to access data: You have the right to know the categories and specific pieces of your personal information that we collect and use. You may exercise this right twice in 12 months.

Right to be forgotten/erased: You have a right to request the erasure of your personal information. We may however retain your information to execute transactions, detect security incidents, avoid illegal activities, or comply with legal obligations.

Right to opt out from the sale of information: Cosmiksystem does not sell personal information. If we begin to do so, we will update this notice and provide a mechanism to opt out.

Right to receive goods/services on equal terms: We won't discriminate against you because you exercise any rights herein.

Supplementation of Information

For this website to properly fulfill its obligation to our customers, we must supplement the information we receive with information from third-party sources.

Special Offers: We send all new members a welcoming email to verify their password and login name. Established members occasionally receive information on products, services, special deals, and newsletters.

Correction / Updating Personal Information: If the User's personally identifiable information changes, or if the User no longer desires the Service, we will provide a way to correct, update, or remove the User's data. This can be done on the Profile page.

Notification of Changes: Cosmiksystem reserves the right to update this Privacy Policy at any time by posting changes online. The most current version can be reviewed by clicking on the "Privacy Policy" hypertext link on our Website.

We will not share your email or contact details with any third party. However, we may use your email ID on the testimonial page.

Disclaimer

While registering with us, you may be required to generate a password to access the Account so created. If you share a password with anyone or you lose control of your password, you shall be solely responsible for all actions taken via your Account.

The Website may contain external links which may direct you to another website. We shall not be responsible for the protection and privacy of any information you provide to these external websites, and this Policy does not extend to such external websites.

Other Conditions and Contact Information

If you choose to use cosmiksystem.com's Services, your use and disputes over privacy are subject to our Terms of Use. Our business changes constantly, and our Privacy Policy will change too. You should check our website frequently to see all the recent changes.

If you have any questions or concerns about our Privacy Policy and Cookie Policy, please email us at admin@cosmiksystem.com or call us on +1 (302) 272-5209.